The files you need to download can be found at the bottom of the page
Use the upgrade tool:
20210305.M105626.UpgradeTool_HH.V4705.zip
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Connect a Windows10/11 computer with USB and HDMI to the i3TOUCH.
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Run the upgrade tool “UpgradeTool.exe”.
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Choose the bin file by display size. See “BIN FILES”.
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Click the “Upgrade” button.
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After the process finished, the upgrading ends. If it has some error, please provide a screenshot of the upgrading window.
bin files
i3TOUCH X-ONE 65
2022.03.11.M107301.HE65AG-I3H6.R52575.40P.W0.SLAVE.STM446.V4816.0x73FE.bin(1).zip
i3TOUCH X-ONE 75
2022.03.11.M107300.HE75AG-I3H6.R52574.40P.W0.SLAVE.STM446.V4816.0xAEE7.bin(1).zip
i3TOUCH X-ONE 86
2022.03.11.M107299.HE86AG-I3H6.R52564.40P.W0.SLAVE.STM446.V4816.0x6A41.bin.zip
During touch firmware update, do not touch the display
If you still experience problems after the update, please do the touch test again and provide us with a picture or video of this