Skip to main content

Get support
i3CONNECT

Main

i3TOUCH ULTRA

Specifications and Features

Product Brochures
Specification Data Sheets
Conformity and Type Approval

Usage Guides and Instructions

User Manual (EN)

General Safety Warnings and Precautions
Product Overview
Remote Control - Overview
Installation Guide
Getting started with i3STUDIO Software suite
Getting started with i3WHITEBOARD
Type Approval and Conformity Regulations
Look for Updates
Wireless Presenting
Cleaning guidelines for your i3TOUCH display
RS232-C Command Sheet

Whiteboarding

Firmware Release Notes

Release Notes - i3TOUCH ULTRA 2.0.2
Release Notes - i3TOUCH ULTRA 2.0.3
Release Notes - i3TOUCH ULTRA 2.0.5

i3TOUCH E-ONE

Instructions and User's Guide

Quick Start Guide

User Manual (EN)

General Safety Warnings and Precautions
Product Overview and Features
Getting Started (i3STUDIO Setup Wizard)
Whiteboarding with i3WHITEBOARD
Presenting
Conferencing
Software updates
i3TOUCH E-ONE RS232-C Command Sheet
Type Approval and Regulations

i3TOUCH E-ONE - Manual del usuario

Advertencias Generales de Seguridad y Precauciones
Visión general del producto y características
ES - i3STUDIO Software Suite
Comenzar (i3STUDIO Setup Wizard)
Navegando (i3LAUNCHER)
Usar i3WHITEBOARD
Presentar
Conferencia
Actualizaciones de Software
Hoja de comandos i3TOUCH E-ONE RS232-C
Homologación y Regulaciones

RS232-C Command Sheet

Specifications and Features

Product Brochures
Product Data Sheets
Conformity and Type Approval

Video Tutorials

Release Notes

i3TOUCH E-ONE 1.3.0
i3TOUCH E-ONE 1.3.1
i3TOUCH E-ONE 1.3.4
i3TOUCH E-ONE 1.4.2
i3TOUCH E-ONE and E-ONE+ 2.1.1
i3TOUCH E-ONE and E-ONE+ 2.1.2
i3TOUCH E-ONE and E-ONE+ 2.1.5

Co-Lab Suite

Manual - Co-Lab Suite

FCC Statement
Main Screen
Conferencing
Whiteboard
Present
Co-Create
Other Main Screen Features
Customize Your Launcher
Password
Calendar
App Password
Updates

i3-Technologies knowledge

i3DOCUMENTATION

i3-Technologies servicedesk portal - customer manual

i3-Technologies servicedesk portal - customer manual - ENG
i3-Technologies portal de servicedesk - manual del cliente - ESP
i3-Technologies servicedesk portail - manuel du client - FR
i3-Technologies servicedesk portal - customer manual - DE
i3-Technologies servicedesk portal - customer manual - NL

i3-Technologies server addresses and ports
I want to register my serialnumber online for extended EDU warranty
i3-Technologies Application Note Cable length 231212
i3-Technologies Application Note i3TOUCH security 231205

i3-Technologies and Google

i3-Technologies and Google EDLA

How to strap boxes onto a pallet

i3RMA TERMS & CONDITIONS

How to claim an incomplete delivery
How to claim transport damage
How to claim DOA with(out) phsysical damage
Advanced replacement terms & conditions

I3INTERACTIVE DISPLAYS

i3TOUCH

i3TOUCH E10

i3TOUCH E10r how to solve "i3Store has stopped" error
i3TOUCH E10 - LICENSE MANAGER certification expired

i3TOUCH EX

i3TOUCH EX How to change the physical keyboard layout
i3TOUCH EX write systemFW without remote controller
i3TOUCH EX How to install apps from "unknown source"
i3TOUCH EX How to clear cache and data from an application
i3TOUCH EX rewrite touchFW and calibrate
i3TOUCH EX How to disable the cast-to feature
i3TOUCH EX How to put custom wallpaper
i3TOUCH E10 / EX Allow .APK installation from unknown sources
i3TOUCH EX motion sensor doesnt work systemFW 3.0.10
i3TOUCH EX systemFW to i3STUDIO 3.0.10 fails via OTA
i3TOUCH EX remove settings password
i3TOUCH EX65 display can have some ghost touches when two EX65 displays are mounted very close together.
I3TOUCH EX How to change your wallpaper
I3TOUCH EX Remove pin code from lock screen and settings
i3TOUCH EX How to test your touch

i3TOUCH E-ONE

i3TOUCH E-ONE write systemFW without remote controller
i3TOUCH E-ONE touch signal test
i3TOUCH E-One & EX How to do a factory reset
i3TOUCH E-ONE check for OTA systemFW update
I3TOUCH ES, EX, and E-One How to connect a bluetooth device
I3TOUCH E-ONE How to activate/deactivate USB Tethering
I3TOUCH E-ONE Remove pin code from lock screen and settings
i3TOUCH E-One How to change your wallpaper
i3TOUCH E-ONE How to enable/disable pixel shift
I3TOUCH E-One How to prepare the Display hotspot to connect i3Allsync transmitters
i3TOUCH E-ONE Choose the start-up option
i3TOUCH E-ONE how to disable Android

i3TOUCH ES

i3TOUCH ES How to do a factory reset
i3TOUCH ES write systemFW without remote controller
i3TOUCH ES How to check touch firmware
i3TOUCH ES How to test your touch
i3TOUCH ES How to update touch firmware
i3TOUCH ES hdmi cec does not work
i3TOUCH ES the volume bar slides automatically back
i3TOUCH ES install .APK file

i3TOUCH P2

i3TOUCH P2 write systemFW without remote controller
i3TOUCH P2 & ULTRA 2.4GHz WiFi network channel support note

i3TOUCH PX

i3TOUCH PX write systemFW without remote controller
i3TOUCH PX How to clear cache and data of Whiteboard/Annotate
i3TOUCH PX How to do a factory reset
i3TOUCH PX How to test the touch on PX
i3TOUCH PX How to upgrade touch firmware on the PX
i3TOUCH PXr / i3SIXTY PRO Rotation tool for Windows
i3TOUCH PX check for OTA systemFW update

i3TOUCH X-ONE

i3TOUCH X-ONE write systemFW without remote controller
i3TOUCH X-ONE how to update touch firmware
i3TOUCH X-ONE How to disable the cast-to feature
i3TOUCH X-ONE How to clear cache and data from an app
i3TOUCH X-ONE / X2 How to test your touch
i3TOUCH X-ONE how to disable Android
i3TOUCH X-ONE How to do a factory reset
i3TOUCH X-ONE Set when you want the OPS to boot up
i3TOUCH X-ONE Clock app has limited functionality
i3TOUCH X-ONE my new device is having issues updating on first boot
i3TOUCH X-ONE how to replace the wifi module
i3TOUCH X-ONE HDMI1 display label does not match HDMI1 input software/remote controller button or RS232 command
i3TOUCH X-ONE How to change the standard browser
i3TOUCH X-ONE How to install an APK through USB stick
i3TOUCH X-ONE check for OTA systemFW update
i3TOUCH X-ONE How to change your wallpaper
i3TOUCH X-One How setup the multifunctional button
i3TOUCH X-ONE how to change your start-up channel
I3TOUCH X-One How to see the software version of an app
I3TOUCH X-ONE How to prepare the Display hotspot to connect i3Allsync transmitters

i3TOUCH X2

i3TOUCH X2 check for OTA systemFW update
i3TOUCH X2 How to clear cache and data from an app
i3TOUCH X2 write systemFW without remote controller
I3TOUCH X2 How to prepare the Display hotspot to connect i3Allsync transmitters
i3TOUCH X2 / X-One How to test your touch

i3TOUCH X3

i3TOUCH X3 write systemFW without remote controller
i3TOUCH X3 first-time boot procedure
i3TOUCH X3 touch test tool
i3TOUCH X3 how to clear the cache and data from an app
i3TOUCH X3 check for OTA systemFW update
i3TOUCH X3 How to do a factory reset
i3TOUCH X3 RS232 commands are not working (anymore)

i3TOUCH ULTRA

i3TOUCH ULTRA write systemFW without remote controller
i3TOUCH ULTRA How to clear cache and data from an app
i3TOUCH ULTRA How to do a factory reset
i3TOUCH ULTRA How to test the touch

How to capture logs with the Logcat Reader app
i3TOUCH EDLA Video conferencing sound settings (Microsoft Teams & Google Meet)
i3TOUCH information about the motion sensor

i3SIXTY

i3SIXTY 1

i3SIXTY 1 (S4300) write system firmware via USB

i3SIXTY 2

i3SIXTY 2 write systemFW without remote controller
i3SIXTY 2 Upgrade camera systemFW
i3SIXTY 2 mobile stand F43-C-2 installation manual
I3SIXTY2 How to calibrate your USB-C camera ports.
I3SIXTY2 How to calibrate your USB-C camera ports (ESP)

i3SIXTY 3

i3SIXTY 3 How to test your touch
i3SIXTY 3 check for OTA systemFW update
I3SIXTY 3 how to clear the cache and data from an app
i3SIXTY 3 write systemFW without remote controller
i3SIXTY3 camera - manually upgrade the camera

i3HUDDLE

i3HUDDLE 3.2.6 installation guide and FAQ

i3DISPLAY

i3APPS Clear cache and data
i3APPS Device has not been registered in our license server.
i3TOUCH how to solve or prevent inacurate touch input
i3TOUCH RS232 / TCP-UDP testing
i3TOUCH how to update the Zoom app
I3TOUCH general How to prepare the Display hotspot to connect i3Allsync transmitters
Cleaning guidelines for your favorite i3TOUCH display

i3WALL X PLUS replace an LED module

i3ALLSYNC

i3ALLSYNC How to pair an Allsync dongle to a display
i3ALLSYNC Touch TX (USB-C & HDMI) MAC address
i3ALLSYNC performance test
i3ALLSYNC connected users not showing as connected users

i3ALLSYNC SOP

1 Connection issue

CASE 1-A TX-RX Connection issue
CASE 1-B Airplay Connection issue
CASE 1-C Google Cast Connection issue (Android device)
CASE 1-D Google Cast Connection issue (Google Chrome)
CASE 1-E HDMI/Type C Tx Connection issue

2 Audio issue

CASE 2-A No audio from i3ALLSYNC android RX after mirroring

3 Touch back issue

CASE 3-A Unable to touch back with i3ALLSYNC MAC TX

4 Pairing issue

CASE 4-A HDMI transmitter / USB-C transmitter

FAQ

How HDMI /Type C Tx pairing works
How to retrieve PMplayer.txt
How to turn on the permission in Mac OS for Google Cast
How to grant permission for touch back on Mac OS
How to Reset the app
Advance Troubleshooting of Airplay

i3ALLSYNC check version
i3ALLSYNC TX45 How to do a firmware upgrade of the hardware transmitter
i3ALLSYNC enable/disable hardware decode
i3ALLSYNC USB-C TX (5ghz) How to do a firmware upgrade of the hardware transmitter
i3ALLSYNC TX46 How to do a firmware upgrade of the hardware transmitter
i3ALLSYNC reinstall Allsync audio drivers

i3CAST-TO

i3CAST-TO How to pair 2 displays with i3Cast-to
I3Allsync How to make an Cast-to connection

i3STUDIO

i3STUDIO provide device info of
i3STUDIO give your device a unique name
i3STUDIO/CONNECT provides device info
i3CONNECT provide device info

i3APPS

i3ANNOTATE

i3ANNOTATE 2.0 what's new
I3ANNOTATE V2 installation conditions - information for system administrators

i3COLAB

i3COLAB How to link MS Whiteboard in Colab/huddle Launcher
i3COLAB 3.2.8 installation guide and FAQ
I3COLAB Changing the conferencing app

i3LEARNHUB

I3LEARNHUB How to create a folder tree

i3STORE

i3STORE make sure apps are up to date

i3RDM

I3RDM How to install an APK trough RDM

3RD PARTY DEVICES

How to change the refresh rate of your external monitor
How to correctly install macOS driver package

i3WHITEBOARD

I3WHITEBOARD check the software version
I3WHITEBOARD The AR tools are not available

i3PERIPHERALS

i3COMPUTER / OPS

i3COMPUTER OPS#10 update bios
i3COMPUTER OPS x07 keeps rebooting in i3TOUCH E10/E10r displays
i3OPS EDLA when starting the conference it appears that the sound and microphone are not working
i3OPS x12UW Winlo64.sys "A driver cannot load on this device"

i3BOARD

i3BOARD the windows calibration is not on point
i3BOARD i dont have touch/bad calibration on my i3boardv06 icw macbook

i3CAMERA

I3CAMERA Pro 4k microphone not working in windows/android

i3FLOORSTAND / LIFT

i3FLOORLIFT doesnt move up/down anymore

i3GLIDE

i3GLIDE Extended installation and balancing instructions

CTOUCH Riva D2

Documentation for Riva D2

User Manual and Quick Start Guide for Riva D2
UBoardMate 3 manual for Riva D2
Installation Guide for Riva D2 (Connected to Internet)
Installation Guide for Riva D2 (Without Internet Connection)
Operating Systems supported by Riva D2
RS232 Protocol for Riva D2
Technical Drawings for Riva D2
Energy Labels for Riva D2 (Sustainability)
CE and UKCA - Declaration of Conformity for EU/UK
EShare Manual for Riva D2

Touch Drivers for Riva D2

How to's for Riva D2

Creating a Sphere connect code for Riva D2
Getting Started with Riva D2 - Quick Menu and Power On
Connecting via HDMI on Riva D2 - Laptop to Display
Connection via USB-C on Riva D2 - Laptop to Display
Connecting to WiFi on Riva D2
Using the Annotation Tool (Instant Whiteboard) on Riva D2
Backlight mute: Hiding the screen whilst audio plays on the Riva D2
Using the App Store and Favourite Apps on Riva R2
Using PDF's and Microsoft PowerPoint on Riva D2
Find Screenshots using File Commander on Riva D2
Connecting Cloud Accounts in File Commander on Riva D2
Update firmware on Riva D2 using the internet - Over The Air (OTA) update

FAQs for Riva D2

Network requirements for Radix on Riva D2
Network requirements for EShare on Riva D2
Which functions are supported with EShare on the CTOUCH Riva D2 display?
AquaMail app - Where can I find more information

Firmware Releases for Riva D2

CTOUCH Easy Air PC

Spec sheet and Warranty
Easy Air PC Recover Image Windows 10 Pro
Easy Air PC Drivers Windows 7, 8.1 & 10

CTOUCH Sphere

How to's for Sphere

Creating a CTOUCH Sphere connect code
Creating a CTOUCH Sphere Account
Give my dealer / reseller permission to manage my CTOUCH touchscreens in Sphere
Using Wake-On-Lan (WOL) functionality for CTOUCH touchscreens

Documentation for Sphere

User Manual for Sphere
Network requirements for Sphere

FAQs for Sphere

Using dealer codes to allow dealer's to manage your CTOUCH displays in Sphere
Using a connect code to install multiple CTOUCH touchscreens at once with Sphere
Adding a CTOUCH touchscreen to Sphere which is installed and operational (in use)
What does it mean to allow CTOUCH Service access to provide support?

Release notes for Sphere

i3CONNECT Cortex

i3CONNECT Cortex manual

Getting Started
Managing your devices
Managing your device groups
Firmware management
Managing apps
Using the Settings app
Configurations
Action History
Managing access to your i3CONNECT display
User Management
Organizations

i3CONNECT Cortex Mode D'emploi

i3ALLSYNC 4.0

EN - i3ALLSYNC 4.0 User Manual

Chapter 1: Product Introduction

Key features
Hardware Recommendation

Chapter 2: Description of Functions

i3ALLSYNC Receiver User Interface

Start Screen mirroring in Standby Screen

Floating Menu

Picture in Picture mode

i3ALLSYNC OSD Information
Start Screen Mirroring when more than one transmitter is mirroring

i3ALLSYNC Settings

Moderator Mode

Chapter 3: i3ALLSYNC Transmitter Software and Applications

Windows Transmitter Software

Install i3ALLSYNC Windows software
Launch i3ALLSYNC Windows software
i3ALLSYNC Windows User Interface
Settings

Mac Transmitter Software

Install i3ALLSYNC Mac Software

Settings for enabling touchback on your MacOS
Settings for enabling screen recording on your MacOS

Launch i3ALLSYNC Mac Software
i3ALLSYNC Mac User Interface
M-Settings

i3ALLSYNC iOS Transmitter

Android Transmitter Application

Download i3ALLSYNC Android Transmitter Application
Start Using i3ALLSYNC Android Transmitter Application
Control Panel on Notice Bar
A - Settings
Using Google Screen Cast

i3ALLSYNC HDMI/USB-C Transmitter

Product Sheets

Product Introduction

Package Contents
Compatibility Specification
Wi-Fi requirement
Description of functions

How to connect i3ALLSYNC HDMI/USB-C transmitter to your laptop
How to pair i3ALLSYNC HDMI/USB-C transmitter
How to mirror using i3ALLSYNC HDMI/USB-C transmitter

Chapter 4: Troubleshooting
Chapter 5: i3ALLSYNC Advanced Network Configurations
i3ALLSYNC Touch Receiver module 2

NL - i3ALLSYNC 4.0 User Manual

Hoofdstuk 1: Productintroductie

Belangrijkste eigenschappen
Hardware Aanbevelingen

Hoofdstuk 2: Omschrijving van de functies

i3ALLSYNC 4.0 User Interface

Zwevend Menu
Start schermdelen in stand-by scherm
Start schermdelen als er meer dan één zender wordt gedeeld
i3ALLSYNC OnScreenDisplay Informatie
i3ALLSYNC Instellingen
Beeld in Beeld modus
Login infolint

Hoofdstuk 3: i3ALLSYNC Zender Software en Apps

Windows Zender App
Mac Zender App
i3ALLSYNC iOS Zender
Android App
i3ALLSYNC HDMI/Type-C Zender

Hoofdstuk 4: Problemen oplossen
Hoofdstuk 5: i3ALLSYNC Geavanceerde netwerkconfiguraties
Hoofdstuk 6: i3ALLSYNC Touch Receiver module 2

ES - i3ALLSYNC 4.0 Manual de usuario

Capítulo 1: Introducción al producto

Características clave
Recomendación de hardware

Capítulo 2: Descripción de las funciones

Interfaz de usuario i3ALLSYNC
Menú flotante
Iniciar la duplicación de pantalla en la pantalla en espera
Iniciar la duplicación de pantalla cuando más de un transmisor está reflejando
Información OSD de i3ALLSYNC
Configuración de i3ALLSYNC
Imagen en modo Imagen
Pestaña de información de inicio de sesión

Capítulo 3: Software y aplicaciones del transmisor i3ALLSYNC

Software transmisor de Windows
Software transmisor para Mac
Transmisor i3ALLSYNC iOS
Aplicación de transmisor Android
Transmisor i3ALLSYNC HDMI/Tipo-C

Capítulo 4: Solución de problemas
Capítulo 5: Configuraciones avanzadas de red i3ALLSYNC
Capítulo 6: i3ALLSYNC Touch Receiver module 2

FR - Manuel utilisateur i3ALLSYNC 4.0

Chapitre 1 : Présentation du produit

Principales caractéristiques
Matériel requis

Chapitre 2 : Description des fonctions

Interface utilisateur i3ALLSYNC

Chapitre 3 : Logiciel et applications de l'émetteur i3ALLSYNC

Logiciel Émetteur i3ALLSYNC Windows
Logiciel Émetteur i3ALLSYNC Mac
Logiciel Émetteur i3ALLSYNC iOS
Application Émetteur i3ALLSYNC Android
Émetteur i3ALLSYNC HDMI/USB-C

Chapitre 4 : Dépannage
Chapitre 5 : Configurations réseau avancées d'i3ALLSYNC
Chapitre 6: i3ALLSYNC Touch Receiver module 2

DE - i3ALLSYNC 4.0 Benutzerhandbuch

Kapitel 1: Produkteinführung

Hauptmerkmale
Hardware-Empfehlung

Kapitel 2: Funktionensbeschreibung

i3ALLSYNC-Benutzeroberfläche

Schwebendes Menü
Starten Sie die Bildschirmspiegelung im Standby-Bildschirm
Starten der Bildschirmübertragung, wenn mehr als ein Transmitter übertragen
i3ALLSYNC OSD-Informationen
i3ALLSYNC Einstellungen
Bild-im-Bild-Modus
Anmeldeinfoband

Kapitel 3: i3ALLSYNC-Transmitter Software und Anwendungen

Windows: Transmitter Software
Mac : Transmitter Software
i3ALLSYNC iOS : Transmitter
Android Transmitter-App
i3ALLSYNC HDMI / Typ C Transmitter

Kapitel 4: Fehlerbehebung
Kapitel 5: Erweiterte i3ALLSYNC-Netzwerkkonfigurationen
Kapitel 6: i3ALLSYNC Touch Receiver module 2

i3ALLSYNC Drivers

Release Notes

i3Allsync4.0 App Windows Rx 4.0.1.18
i3Allsync4.0 App Android Rx 4.1.1.026
i3Allsync4.0 App Android Rx 4.1.1.033
i3Allsync4.0 App CAST TO 4.0.1.15
i3Allsync4.0 App 4.1.1.038 (i3ALLSYNC Android Rx)
i3Allsync4.0 App 4.0.1.21 (i3ALLSYNC Windows Tx)
i3Allsync4.0 App 4.0.1.16 (i3CAST-TO)
i3Allsync4.0 App and dongles 4.3.1.040 (i3ALLSYNC Android Rx)
i3Allsync4.0 App and dongles 4.3.1.045 (i3ALLSYNC Android Rx)
i3Allsync4.0 App and dongles 4.3.1.111 (i3ALLSYNC Android Rx)
i3Allsync4.0 App and dongles 4.0.1.105 (i3ALLSYNC Windows Tx)
i3Allsync4.0 App and dongles 4.0.1.104 (i3ALLSYNC MacOS Tx)
i3Allsync4.0 App and dongles 4.0.1.22 (i3ALLSYNC Android Tx)
i3Allsync4.0 App 4.4.1.127 (i3ALLSYNC Android Rx)
i3Allsync4.0 App and dongles: 4.0.1.108 (i3ALLSYNC Windows Tx)
i3Allsync4.0 App and dongles: 4.0.1.108 (i3ALLSYNC MacOS Tx)
i3Allsync4.0 App 4.5.1.014 (i3ALLSYNC Android Rx)
i3Allsync4.0 App Android Rx 4.5.1-024
i3Allsync4.0 App Android Rx 4.5.2-038
i3Allsync4.0 App Android Rx 4.5.2-041
AllSync 4.0: App Android Rx 4.5.3-001

CTOUCH Laser Air

Documentation for CTOUCH Laser Air
Drivers for the CTOUCH Laser Air

FAQs

Starting up on a specific source with CTOUCH Laser Air
Fixing Android when it gets stuck on CTOUCH Laser Air

Firmware Releases for Laser Air
RS232 / MCU firmware for Laser Air
Warranty for Laser Air

i3TOUCH X-ONE

Usage Guides and Instructions

User Manual (EN)

General Safety Warnings and Precautions
Getting Started with i3STUDIO software suite
Whiteboarding (i3WHITEBOARD)
Presenting (i3ALLSYNC)
Conferencing (Zoom Meetings)
Software Updates (i3STORE)
RS232 Command Sheet
Type Approval and Regulations

Quick Start Guide

Specifications and Features

Product Brochures
Specification Data Sheets
Conformity and Type Approval

Video Tutorials

Release Notes

i3TOUCH X-ONE 1.1.7
i3TOUCH X-ONE 1.2.1
i3TOUCH X-ONE 1.2.4
i3TOUCH X-ONE 1.3.1
i3TOUCH X-ONE 1.4.2
i3TOUCH X-ONE 1.4.7
i3TOUCH X-ONE 1.4.8
i3TOUCH X-ONE 1.5.0
i3TOUCH X-ONE 1.5.1

i3PROJECTOR

Product Specifications Laser Projector L3604W

Manuals

i3PROJECTOR L3604 Manual - English

Usage Notice

Safety Information
Precautions

Introduction

i3PROJECTOR - L3604W
Package Overview

Installation

Connecting the Projector
Powering the Projector On / Off
Adjusting the Projected Image

User Controls

Control Panel & Remote Control

On-screen Display Menus

How to operate
Picture
Screen
Settings
Volume
Options
3D
LAN Menu

Remote Management

With a Web Browser
Direct Connection from Computer
Access to Web Management Page

Appendices

Installing and Cleaning the Optional Dust Filter
Compatibility Modes
RS232 Commands and Protocol Function List
Wall Mount Installation
Regulation & Safety Notices

Manual Lamp Projector 3303w
Product Specifications Lamp Projector 3303W
i3Projector 3303wi - Drivers

CTOUCH Amigo

i3STORE - Manual - English

Get started

Compatibility Requirements
Integration with i3LAUNCHER
User Interface
Update Mechanism

Aan de slag

Compatibiliteitsvereisten.
Integratie met i3LAUNCHER.
User Interface.
Updates.

Cómo Empezar

Requisitos de compatibilidad
Integración con el i3LAUNCHER
Interfaz de usuario
Mecanismo de actualización

Commençons…

Exigences de compatibilité
Integration avec i3LAUNCHER
Interface Utilisateur
Options de mise à jour

Loslegen

Kompatibilitätsanforderungen
Integration mit i3LAUNCHER
Benutzeroberfläche
Aktualisierungsmechanismus

Release Notes

i3STORE 2.1.1
i3STORE 2.2.0
i3STORE 2.2.2
i3STORE 2.2.3
i3STORE 2.3.0

Published Apps Release Notes

Zebrix Release Notes

Zebrix 1.1.0 (Zebrix)
Powerpoint 16.0.15028.20116 (PowerPoint)
Prezi Viewer 2.19.3-13568 (Prezi)
WPS 16.3 (WPS)
Zoom 5.11.1.6880 (Zoom)
Firefox 102.2.0 (Firefox)
Q-play 2.2.1

i3STORE 2.3.1
i3STORE 2.4.0
i3STORE 2.5.0
i3STORE 2.6.1
i3STORE 2.5.1
i3STORE 2.7.1
i3STORE 2.8.3
i3STORE 2.8.4
i3STORE 2.11.0
i3STORE 2.12.0
i3STORE 2.12.1

CTOUCH Canvas

Product Datasheets for CTOUCH Canvas
CE and UKCA for CTOUCH Canvas
Documentation for CTOUCH Canvas

How to's for CTOUCH Canvas

Installing the Canvas Frame
Download and install Canvas Elements software?
More FlatFrog templates on Canvas
Mount your Wallom 2 remote on the Canvas
How does the on and off timer work?
How to use Windows Ink
Adding the CTOUCH Fingerprint scanner module?
Enabling touch when touch is not working?
Improve the writing experience on the Flatfrog Whiteboard?
How to lock options in the CTOUCH quick menu?
How to use the external main power socket (AC out)
Adjusting the brightness and/or contrast of my screen?
Using the CTOUCH Human presence detection module?
How does Human Presence Detection work?
How does the AirServer application work on Canvas?
Enable / disable ethernet internet connection
Installing FlatFrog and AirServer on Canvas
How to change the pin code?
Cleaning the Canvas Frame fabric?
Installing (Android) applications on the Canvas?
Updating the firmware on Canvas
How should I connect Ethernet/network to Canvas screen?

FAQs for Canvas

Downloading FlatFrog Board for Rooms 4.0
Can I install both a BRIX and Elements on one OPS?
Why can my sharing device see the AirServer on the Canvas and can connect, but don’t see my screen mirrored?
Will my USB camera fit on the Canvas Stage camera mount?
Why does the On Screen Display (OSD) look different compared to my other CTOUCH screens?
What to do when you cannot write in the Flatfrog Software?
Why do I receive a pop up with "Copy Protected Content" when using HDMI out?
Writing with your finger in the FlatFrog whiteboard software
What function does the microphone toggle in the settings menu have?

Firmware release notes for Canvas
Warranty for Canvas

CTOUCH Laser Air Plus

Documentation for Laser Air Plus +
Touch Screen Driver for the Laser Air Plus +

FAQs for Laser Air Plus +

What is Surface Light Wave Technical Paper
Accessing the display's lock menu on Laser Air Plus +
Changing the default media player on Laser Air Plus +
Change the startup logo on Laser Air Plus +
Changing the default volume settings on Laser Air Plus +
Changing the favourite apps for Laser Air Plus +
Changing the input source name on Laser Air Plus +
Change the keyboard layout / language on Laser Air Plus +
Changing the wallpaper on Laser Air Plus +
Connecting to the CTOUCH Store on Laser Air Plus +
Copying images from the gallery to a USB drive on a Laser Air Plus +
Disabling the ES File Explorer's USB-plug in message on the Laser Air Plus +
Deleting an app on the Laser Air Plus +
Disabling touch input on Laser Air Plus +
Disabling / enabling Android on Laser Air Plus +
Duplicating a VGA input to a second screen on the Laser Air Plus +
Loading a configuration for Bridged mode on the internal router of the Laser Air Plus +
Locking the center button on the Laser Air Plus +
Setup a screensaver on Laser Air Plus +
Start up on a specific source on Laser Air Plus +
Turning off the SSID of the internal router of Laser Air Plus +
Upgrading the RS232 / MCU Firmware on Laser Air Plus +
Using the UBoardMate on Laser Air Plus +
Getting access to / activating UBoardMate on Laser air+

RS232 / MCU Firmware for the Laser Air Plus +
Firmware Releases for Laser Air Plus +
Installing / updating an app from an external storage device on the Laser Air Plus +

CTOUCH Echo Hello / Hello Board

How to guides for CTOUCH Echo Hello / Hello Board

Managing Echo Hello / Hello Board remotely
Using Windows apps within Echo Hello

Frequently Asked Questions (FAQ) for Echo Hello / Hello Board

How is Hello Board different from EchoHello?
Can I install Echo Hello on my own PC, OPS, or Laptop?
Does Echo Hello work with Google Meet, Zoom, or WebEx?
What happens when my license expires?
My Echo Hello or EShare license is not working?
Do I need an additional license for Echo Hello?
What kind of Microsoft Teams license do I need for Echo Hello or Hello Board?
Where can I find my Echo Hello or EShare license codes?

i3TOUCH X2

Specifications and Features

Product Brochures
Specification Data Sheets
Conformity and Type Approval

Usage Guides and Instructions

User Manual (EN)

General Safety Warnings and Precautions
Product Overview
Remote Control - Overview
Installation
Getting Started with i3STUDIO
Whiteboarding with i3WHITEBOARD
Wireless Presenting
Screen Maintenance
RS232 Command Sheet
Type Approval and Conformity Regulations

Manuel d'utilisation (FR)

Avertissements et précautions d'ordre général
Aperçu du produit
Télécommande - Aperçu
Instructions d'installation
Pour démarrer
Interface d'accueil

i3Whiteboard

Démarrage de i3WHITEBOARD
Le menu principal d'i3WHITEBOARD
Naviguer dans la toile d'i3WHITEBOARD
Le menu d'outils i3WHITEBOARD
Démarrer i3ANNOTATE
Le menu d'outils i3ANNOTATE
Utilisation de i3ANNOTATE

Présentation sans fil
Entretien de l'écran
RS232 Feuille de commandes
Règlements d'homologation et de conformité

Release Notes

Release Notes - i3TOUCH X2 - 2.2.0
Release Notes - i3TOUCH X2 - 2.0.2
Release Notes - i3TOUCH X2 - 2.0.0
Release Notes - i3TOUCH X2 - 1.0.11
Release Notes - i3TOUCH X2 - 1.0.10

i3LEARNHUB

Product Sheets
Quick Start Guide
Training Center

CTOUCH Fingerprint Scanner Module

Windows 10 Driver for CTOUCH Fingerprint Scanner Module
User Manual for CTOUCH Fingerprint Scanner

i3CONNECT knowledge

RMA TERMS & CONDITIONS

How to claim an incomplete delivery
How to claim transport damage
How to claim DOA with(out) phsysical damage

INTERACTIVE DISPLAYS

ELM 2

i3CONNECT ELM 2 - write systemFW without remote controller
i3CONNECT ELM 2 - how install network certificates
i3CONNECT ELM 2 - update system firmware OTA
i3CONNECT ELM2 - how to clear the cache and data from an app
i3CONNECT ELM2 - How to perform a factory reset

ASPEN 4

I3CONNECT ASPEN4 - write systemFW without remote controller
I3CONNECT ASPEN4 - The display turn off after 4 hours of inactivity
I3CONNECT ASPEN4 - How to clear the cache and data from an app
I3CONNECT ASPEN4 - touch USB mapping with video IO ports

OPS COMPUTERS

STATIC DISPLAYS

WALNUT W1

i3STUDIO CONNECT

My EDLA device does not sync with my Google EDU account
i3CONNECT STUDIO download Android bug report
i3CONNECT STUDIO wallpapers

TROUBLESHOOTING ARTICLES

I want to register a new CORTEX account

i3ALLSYNC Transmitter HDMI/USB-C

Product Sheets

User Manual

Chapter 1: Product Introduction

1-1 Package Contents
1-2 Hardware Recommendation
1-3 Wi-Fi requirement
1-4 Description of functions

Chapter 2: How to connect

Chapter 3: Use i3ALLSYNC HDMI Transmitter to mirror

How to pair i3ALLSYNC HDMI/USB-C transmitter for the first time
3-2 How to use

CTOUCH Android Upgrade Module

i3CAMERA PRO

Product Specifications PRO

Manual PRO

i3CAMERA PRO - User Manual EN
i3CAMERA PRO - Handleiding NL
i3CAMERA PRO - Manual de usuario ES
i3CAMERA PRO - Handbuch DE
i3CAMERA PRO - Manuel FR

i3MultiBracket

i3RDM - Remote Display Management

Introduction

Manual

i3RDM - ES - Manual de usuario

Introducción

Requisitos Previos
Registro de Cuenta
Añadiendo una pantalla i3TOUCH a tu cuenta de i3RDM

Resumen del Panel de Control

Controlando tus dispositivos

Página de detalles del dispositivo

Widgets de la página de detalles del dispositivo

Widget de información del dispositivo
Widget de Almacenamiento
Widget de Conectividad

Tablas adicionales de información del dispositivo

Resumen de aplicaciones del dispositivo
Resumen de grupos de dispositivos
Resumen de acciones pendientes
Resumen de firmware
Resumen de perfiles de usuario

Grupos de dispositivos
Configuraciones remotas
Gestión de Firmware i3TOUCH

Instalación Remota de Aplicaciones

Añadiendo tus Propias Aplicaciones a i3RDM
Instalación de Aplicaciones
Historial de Comandos del Repositorio de Aplicaciones

Historial de Acciones
Envío de un mensaje a la pantalla

Gestión de usuarios

i3RDM Server Gestión de usuarios
Perfiles de usuario

Opcional: Módulo i3CAIR

i3RDM - EN - Manual

Getting Started

Account Registration
Adding an i3TOUCH display to your i3RDM account

Dashboard Overview

Controlling your Devices

Device details page

Device detail page widgets

Device info widget
Storage widget
Connectivity widget

Additional device information tables

Device apps overview table
Device groups overview table
Pending actions overview table
Firmwares overview table
User profiles overview table

Device groups
Remote Configuration
i3TOUCH firmware management

Remote Installation of apps

Adding your own apps to i3RDM
Installation of apps
App repository command history

Action History
Sending a message to the display

User Management

i3RDM Server User Management
User profiles

Optional: i3CAIR Module

i3RDM - NL - Handleiding

Introductie

Vereisten

Accountregistratie

Online Registratie verloop
Prijzen

Een i3TOUCH-display aan uw i3RDM-account toevoegen

Dashboard Overzicht

Beheren van uw apparaten

Apparaat detail pagina

Apparaat detail pagina widgets

Apparaat info widget
Widget voor app-gebruik en app-widgets
Het activiteitengeschiedenis widget
De opslagwidget
Connectiviteitswidget
Snelle acties widget

Aanvullende tabellen met apparaatinformatie

Tabel met overzicht van apparaat-apps
Apparaatgroepen overzichtstabel
Openstaande acties overzichtstabel
Firmware-updates overzichtstabel
Gebruikersprofielen overzichtstabel

Apparaatgroepen
Configuraties op Afstand
i3TOUCH firmwarebeheer

Remote installatie van apps

Je eigen apps toevoegen aan i3RDM
Installatie van apps
App repository geschiedenis

Action geschiedenis
Een bericht naar het display sturen

Gebruikersbeheer

i3RDM Server gebruikersbeheer

i3RDM gebruikers account settings

Gebruikersprofielen

Optioneel: i3CAIR Module

i3RDM - DE - Gebrauchsanleitung

Erste Schritte

Kontoregistrierung
Hinzufügen eines i3TOUCH-Displays zu Ihrem i3RDM-Konto

Dashboard-Übersicht

Steuern Sie Ihre Geräte

Gerätedetailseite

Widgets für Gerätedetailseiten

Geräteinfo-Widget
Das Speicher-Widget
Konnektivitäts-Widget

Zusätzliche Geräteinformationstabellen

Übersichtstabelle über Geräte-Apps
Übersichtstabelle über Gerätegruppen
Übersichtstabelle der ausstehenden Aktionen
Firmware-Übersichtstabelle
Übersichtstabelle der Benutzerprofile

Gerätegruppen
Remote-Konfigurationen
i3TOUCH-Firmware-Verwaltung

Remote-Installation von Apps

Hinzufügen eigener Apps zu i3RDM
Installation von Apps
App repository Befehlsverlauf

Aktionsverlauf
Nachricht an das Display senden

Benutzermanagement

i3RDM Server Benutzermanagement
Benutzerprofile

Optional: i3CAIR Modul

Video Tutorials

Release Notes

i3LYFT

Installation Instructions
Product Sheets

i3CONNECT Walnut W1

Specifications and features

Product brochures
RS232 Command Specifications

Installation Manuals

i3CONNECT How-to Guides

Installation & setup

General Safety Precautions for Displays

Network Setup

How to install network certificates
Connect your display to the internet

Unboxing for Displays

Mounting & cabling

How to mount your pens magnetically
How to setup and use the remote control
How to use different display connection ports
Maximum cable lengths we recommend

Turning on the display for the first time

Installing the operating system

Install firmware with/without internet

Download and update firmware over the internet (OTA)

First time installation of the touch display
Studio or Google EDLA?
Installing i3CONNECT Studio

Formating Storage Drives

Format a USB-Drive in FAT32 format
Change a USB storage drive from GPT to MBR

How to personalise

Changing user interface themes
Installing apps on i3CONNECT displays
Customising tiles on the home screen and sidebar
Using i3CONNECT Wallpapers as background images for your touch display

Studio: Learn to use

Working on Apple or Windows

Enable touch on Apple / Mac laptops (UPDD driver)

Basics of display use

Turning a Display On or Off
Navigating the user interface of your display

Whiteboarding & taking notes

How to start the whiteboard
Creating a new whiteboard board
Navigate around the whiteboard canvas
Main menu of the whiteboard
Save a whiteboard
Link your Google Drive and OneDrive to your whiteboard
Open a whiteboard file (and delete it)

Whiteboard tools: Overview

Whiteboard tools: Draw & erase
Whiteboard tools: Selecting and modifying objects
Whiteboard tools: Shapes
Whiteboard tools: Line thickness
Whiteboard tools: Text editor
Whiteboard tools: Sticky notes
Whiteboard tools: Images and photos
Whiteboard tools: Icon library
Whiteboard tools: VR Measure
Whiteboard tools: Backgrounds and templates

Export whiteboard as PDF
Whiteboard settings

Present / share screen with touch

Share your laptop display using the Wireless Sharing app AllSync

Screen annotations

Starting the annotation tool

Annotation: Overview

Annotation Toolbar: Selection tool
Annotation: Drawing & Eraser tools
Annotation: Shapes, Text, Sticky Notes and Icons

Annotation: VR Measure tools

How to use the Internet Browser on an i3CONNECT display

User profiles

Logging in with your user profile on Studio
Logging out of your user profile

Display Management

Maintenance

How to clean my display

i3GLIDE

Product Sheets
Installation guide

i3BOARD

Manuals
Product Specifications
Conformity and Type Approval
Drivers

CTOUCH Riva R2

Documentation for Riva R2

User Manual and Quick Start Guide for Riva R2
UBoardMate 3 user manual for Riva R2
Installation Guide for Riva R2 (Connected To Internet)
Installation Guide for Riva R2 (Without Internet Connection)
Operating Systems supported by Riva R2
RS232 Protocol for Riva R2
Technical Drawings for Riva R2
Energy Label for Riva R2
CE and UKCA declaration of conformity (EU / UK)
EShare for Riva R2

Touch Drivers for Riva R2

How to's for Riva R2

Creating a Sphere connect code for Riva R2
Getting Started with Riva R2 - Quick Menu and Power On
Connecting via HDMI on Riva R2 - Laptop to Display
Connecting via USB-C on Riva R2 - Laptop to Display
Connecting to WiFi on Riva R2
Using the annotation tool (instant whiteboard) on Riva R2
Backlight mute: Hiding the screen whilst audio plays on the Riva R2
Using the App Store and Favourite Apps on Riva R2
Using PDF's and Microsoft PowerPoint on Riva R2
Find Screenshots using File Commander on Riva R2
Connecting Cloud Accounts in File Commander on Riva R2
Update firmware on Riva R2 using the internet - Over The Air (OTA) update

FAQ's for Riva R2

Network requirements for Radix on Riva R2
Network requirements for EShare on Riva R2
Which functions are supported with EShare on the CTOUCH Riva R2 display?
AquaMail app - Where can I find more information

Release note for Riva R2

i3TOUCH EX

Product Specifications

i3TOUCH EX Productsheet - English
i3TOUCH EX Productblad - Nederlands
i3TOUCH EX Datenblatt - Deutsch
i3TOUCH EX Fiche technique - Français
i3TOUCH EX Ficha de producto - Español
i3TOUCH EXi

Manual - i3TOUCH EX - English

General Safety Precautions
FCC Statement
Control Panel
Connections
The i3STUDIO Software suite
Look for Updates
Whiteboarding with i3WHITEBOARD
Settings
Browsing
Present
Quick Troubleshooting
Maintenance
RS232-C Command Sheet

Manual - PDF Format
Quick Start Guide - PDF Format
Video Tutorials

Firmware release notes

i3TOUCH EX 3.0.13
i3TOUCH EX 3.0.15
i3TOUCH EX 3.0.18 - 26/04/22
i3TOUCH EX 3.1.0
i3TOUCH EX 3.1.3
i3TOUCH EX 3.1.5

i3CONNECT ASPEN 4

Specifications and Features

Product Brochures & Spec Sheet
Technical CAD Drawing
Sustainability Passport
Conformity and Type Approval

Usage Guides and Instructions

User Manual
RS232 Command Sheet

Firmware Release Notes

Firmware 1.1.0 - Release Notes
Aspen 4: Firmware 1.2.0 - Release Notes

i3STUDIO

i3STUDIO Manual - EN

Setup Wizard

Basic Usage

Home Interface
Navigating
Presenting
Annotating
i3WHITEBOARD
Conference
Browsing

How to personalize

Themes
Widgets
Installing Applications

Using i3STUDIO with User profiles

Logging in to i3Studio
The i3STUDIO interface
Navigating through the i3TOUCH interface
Presenting to your i3TOUCH display
Annotating with i3ANNOTATE
Using i3WHITEBOARD
Starting or joining a Conference
Browsing the web
Logging out of i3Studio

i3STUDIO guía del usuario - ES

Asistente de configuración (Setup Wizard)

Uso básico

Interfaz de Inicio
Navegación
Presentar
Anotación
la pizarra i3WHITEBOARD
Conferencia
Navegar por la web

Cómo personalizar

Temas
ES - Widgets
Instalación de Aplicaciones

El uso de i3STUDIO con Perfiles de Usuario

Iniciar sesión en i3Studio
La interfaz de i3STUDIO
Navegación a través de la interfaz de i3TOUCH
Presentar en la pantalla i3TOUCH
Anotar con i3ANNOTATE
Usar i3WHITEBOARD
Iniciar o unirse a una conferencia
Navegando por la web
Cerrar una sesión en i3Studio

i3STUDIO Benutzerhandbuch - DE

Einrichtungsassistent

Erste Schritte

Benutzeroberfläche
Navigation
Präsentieren
Annotationen (Kommentarfunktion)
Whiteboardfunktion
Webkonferenz-Funktion
Browser

So personalisieren Sie Ihr Display

Erscheinungsbild
Widgets auf Ihrem Display
Apps installieren

i3STUDIO Release Notes

i3OTA Release notes

i3OTA Client 1.1.0
i3OTA Server 1.3.2
i3OTA Client 1.4.0
i3OTA Client 1.4.1
I3OTA Client 1.6.1
i3OTA Server 1.5.0
I3OTA Client 1.7.0
I3OTA Client 1.6.0
i3OTA Server 1.5.1
i3OTA Server 1.5.2
i3OTA Server 1.6.0
I3OTA Client 1.8.0
I3OTA Client 1.9.1
I3OTA Client 1.10.0
I3OTA Client 1.10.3
I3OTA Client 1.11.0
I3OTA Client 1.12.1
i3OTA Server 1.10.2

i3STUDIO Launcher Release Notes

i3Studio Launcher 1.0.8
i3STUDIO Launcher 1.15.0
i3STUDIO (Launcher) 1.1.0
i3STUDIO (Launcher) 1.3.2
i3STUDIO (Launcher) 1.4.0
i3STUDIO (Launcher) 1.6.2
i3STUDIO Launcher 1.7.0
i3STUDIO Launcher 1.8.0
i3STUDIO Launcher 1.9.3
i3STUDIO Launcher 1.10.0
i3STUDIO Launcher 1.11.0
i3STUDIO Launcher 1.14.0
i3STUDIO Launcher 1.16.0

i3STUDIO Launcher 1.17.0

i3STUDIO Launcher 1.17.2

i3STUDIO Launcher 1.18.0
i3STUDIO Launcher 2.2.0
i3STUDIO Launcher 2.2.2
i3STUDIO Launcher 2.3.0
i3STUDIO Launcher 2.3.1

i3STUDIO System Service Release Notes

i3SystemService 1.4.2
i3SystemService 1.4.3
i3SystemService 2.1.0
i3SystemService 2.2.0
i3SystemService 2.3.0
i3SystemService 2.4.0
i3SystemService 2.5.0
i3SystemService 2.6.0
i3SystemService 2.7.5
i3SystemService 2.11.2
i3SystemService 2.12.2
i3SystemService 2.12.3
i3SystemService 2.15.0
i3SystemService 2.15.1
i3SystemService 2.18.0
i3SystemService 2.19.0
i3SystemService 3.0.1
i3SystemService 3.4.0
i3SystemService 3.4.5
i3SystemService 3.5.0
i3SystemService 3.5.1
i3SystemService 3.5.2

i3Feature Service Release Notes

i3FeatureService 1.4.0
i3FeatureService 1.6.0
i3FeatureService 1.7.1
i3FeatureService 1.8.0
i3FeatureService 1.8.1
i3FeatureService 1.8.2

i3Setup Wizard Release Notes

i3Setup Wizard 1.3.0
i3Setup Wizard 1.3.1
i3Setup Wizard 1.3.2
i3Setup Wizard 1.5.0

i3LOCK Release Notes

i3LOCK 1.0.8
i3LOCK 1.0.10
i3LOCK 1.0.13
i3LOCK 1.1.0
i3LOCK 1.1.2
i3LOCK 2.0.1
i3LOCK 2.2.0
i3LOCK 2.2.2

i3QR Service Release Notes

i3QR Service 1.0.2

i3SETTINGS Release Notes

i3SETTINGS 1.0.0
i3SETTINGS 1.2.0
i3SETTINGS 1.3.3
i3Settings 1.4.0
i3Settings 1.4.1

i3STUDIO Migration Guide

i3STUDIO Migration Guide - ENG
i3STUDIO Migration Guide - DE
Guía de migración de i3STUDIO - ES
i3STUDIO Migration Guide - NL
Guide de migration i3STUDIO - FR
i3STUDIO Migration Guide - Video Tutorial

i3STUDIO Transition

i3STUDIO Transition - ENG
i3STUDIO Transition - DE

Video Tutorials

How to capture logs with the Logcat Reader app

i3HUDDLE

Product Specifications

Manuals

EN - User Manual
NL - Gebruikshandleiding
ES - Manual de usuario
FR - Manuel d'utilisateur
DE - Benutzershandbuch

i3TOUCH P2

Specifications and Features

Product Brochures
Conformity and Type Approval
Specification Sheets

Usage Instructions

User Manual (EN)

General Safety Warnings and Precautions
Product Overview
Remote Control - Overview
Installation
Getting started with i3STUDIO
Whiteboarding
Wireless Presenting
Screen Maintenance
RS232 Command Sheet
Type Approval and Conformity Regulations

2.4GHz WiFi network channel support note

Firmware Release Notes

i3TOUCH P2 2.0.2
i3TOUCH P2 2.0.3

CTOUCH Laser Nova

Documentation for Laser Nova
Touch Drivers for Laser Nova
MirrorOp Software for Laser Nova

How to's for Laser Nova

Disabling the App Store on Laser Nova
How to preserve your privacy in Aqua mail on Laser Nova
Changing favourite Apps on the home screen of Laser Nova
Adjusting the on / off timer on Laser Nova
Mount your Wallom 2 remote on a Laser Sky or Nova
Using the Dynamic Pen on Laser Nova
Change the MirrorOp login code on Laser Nova
Changing the name of the MirrorOp receiver on Laser Nova
Activating the Unlimited Streaming License for MirrorOp on Laser Nova
Setting up your AquaMail Account on Laser Nova
Using MirrorOp on Laser Sky and Laser Nova

FAQs for Laser Nova

Annotating over the default browser on Laser Nova
MAC Address information for Laser Nova
Colour calibration for Laser Nova
Why is there no MirrorOP activation keycard in my Laser Nova accessory kit?
Which ports and protocols are used for MirrorOp, Airplay and Google Cast on Laser Nova?

Release notes for Laser Nova

i3CONNECT Elm 2

Specifications and Features

Product Brochures & Spec Sheet
Conformity and Type Approval
Sustainability Passport

Usage Guides and Instructions

User Manual
RS232 Command Sheet

Firmware Release Notes

Firmware 1.2.0 - Release Notes
Firmware 1.1.2 - Release Notes
Firmware 1.1.1 - Release Notes
Firmware 1.1.0 - Release Notes

i3CAIR

Product Specifications

i3CAIR Productsheet - English
i3CAIR Productsheet - IT
I3CAIR Productblad – Nederlands
I3CAIR Datenblatt – Deutsch
I3CAIR Fiche technique - Français
I3CAIR Ficha de producto - Español

Manuals

Manual
Manual - DE
Manual - FR
Manual - NL
Manual - ES

i3MultiBracket
i3CAIR How-To Video

Release notes

i3CAIR (sensorbox) 1.1.8
i3CAIR 1.2.0
i3CAIR 1.2.3
i3CAIR 1.4.2
i3CAIR 1.5.0

i3TOUCH ES

Product Specifications

EN - i3TOUCH ES Product Sheet
IT - i3TOUCH ES Product Sheet
DE - i3TOUCH ES Product Sheet
NL - i3TOUCH ES Product Sheet
ES - i3TOUCH ES Product Sheet
FR - i3TOUCH ES Product sheet

Quick Start Guide

Manuals

EN - User's Manual

General Safety Precautions
Legal Information
Installation

Input-Output Connections

RS232-C Command Sheet

Getting Started
Look for Updates
The i3STUDIO Software suite
System Settings
Whiteboarding with i3WHITEBOARD
Browsing
Presenting
Maintenance

Video Tutorials

Firmware release notes

ES Firmware 2.2.6 (Required for upgrade to 3.0.2)
ES Firmware 3.0.2 (including i3Studio)
i3TOUCH ES 3.0.4
i3TOUCH ES 3.0.5

i3TOUCH PX

Product Specifications

i3TOUCH PX Spec Sheet - English
i3TOUCH PX Productblad - Nederlands
i3TOUCH PX Datenblatt - Deutsch
i3TOUCH PX Fiche Technique - Français
i3TOUCH PX Ficha de producto - Español
i3TOUCH PX Scheda Tecnica - Italiano

Manual - i3TOUCH PX

General Safety Precautions
Product Appearance
Installation Guide
Turning On/Off
The i3STUDIO Software suite
Settings
Whiteboarding with i3WHITEBOARD
Browsing
Present
Quick Troubleshooting
Maintenance

Manual - i3TOUCH PX PDF-format
Video Tutorials

Firmware release notes

PX and PXr Firmware 3.0.3 (including i3Studio)
i3TOUCH PX 3.0.6 - 24/02/22
i3TOUCH PX 3.0.9 - 22/04/22
i3TOUCH PX 3.0.11
i3TOUCH PX 3.0.12
i3TOUCH PX 3.0.13

i3TOUCH X3

Specifications and Features

Product Brochures
Specification Data Sheets
Conformity and Type Approval

Usage Guides and Instructions

User Manual (EN)

General Safety Warnings and Precautions
Product Overview
Remote Control - Overview
Installation
Getting Started
Home Interface
Updates
Whiteboarding with i3WHITEBOARD
Wireless Presenting
Device Settings
Screen Maintenance
RS232 Command Sheet
Type Approval and Conformity Regulations

Firmware Release Notes

3.0.3 - Firmware Release Notes
3.0.1 - Firmware Release Notes
3.0.0 - Firmware Release Notes
2.1.0 - Firmware Release Notes
2.0.4 - Firmware Release Notes

iMO-LEARN

iMOLEARN Documentation

Product Sheets
EN - User Manual

Download iMO Connect

Windows
Mac

Motion Documentation

Download Motion 2

macOS
Windows 🪟
Android
Motion 2 Modules Firmware

Manuals

Quick Start Guide
Motion 2 modules firmware update instruction
Grouping MDM
Data Sheet

CTOUCH Human Presence Detection Module

i3WHITEBOARD and i3ANNOTATE

i3WHITEBOARD and i3ANNOTATE Manual

i3WHITEBOARD and i3ANNOTATE user manual

Starting i3WHITEBOARD
Navigating the i3WHITEBOARD Canvas
The i3WHITEBOARD main menu
The i3WHITEBOARD Tool menu
Starting i3ANNOTATE
The i3ANNOTATE Tool menu
Using i3ANNOTATE

i3WHITEBOARD und i3ANNOTATE Benutzerhandbuch

i3WHITEBOARD starten
Navigieren der i3WHITEBOARD-Leinwand
Das i3WHITEBOARD-Hauptmenü
Das i3WHITEBOARD Werkzeugmenü
Starten von i3ANNOTATE
Die Werkzeugleiste von i3ANNOTATE
Verwendung von i3ANNOTATE

i3WHITEBOARD e i3ANNOTATE: Manual del usuario

Iniciar i3WHITEBOARD
Navegando en el i3WHITEBOARD
Menú principal de i3WHITEBOARD
Menú de herramientas de i3WHITEBOARD
Iniciar i3ANNOTATE
El menú de herramientas de i3ANNOTATE
Utilizando i3ANNOTATE

Manuel d'utilisation d'i3WHITEBOARD et i3ANNOTATE

Démarrage de i3WHITEBOARD
Naviguer dans la toile d'i3WHITEBOARD
Le menu principal d'i3WHITEBOARD
Le menu d'outils i3WHITEBOARD
Démarrer i3ANNOTATE
Le menu d'outils i3ANNOTATE
Utilisation de i3ANNOTATE

For EX, ES and PX models - i3Whiteboard and i3Annotate user manual

EX-2024-Starting i3WHITEBOARD
EX-2024-The i3WHITEBOARD main menu
EX-2024-Navigating the i3WHITEBOARD Canvas
EX-2024-The i3WHITEBOARD Tool menu
EX-2024-Starting i3ANNOTATE
EX-2024-The i3ANNOTATE Tool menu
EX-2024-Using i3ANNOTATE

Archived release notes

What's new in i3WHITEBOARD 1.16.0?
Novedades en i3WHITEBOARD 1.16.0
Quoi de neuf dans i3WHITEBOARD 1.16.0?

What's new in i3WHITEBOARD 1.14.1

Demonstration videos

Novedades en i3WHITEBOARD 1.14.1

Videos de demostración

Video Tutorials

Release notes

i3Whiteboard 1.21.0
i3Whiteboard 1.20.3 (hotfix)
i3Whiteboard 1.20.0
i3Whiteboard 1.18.2 (Hotfix)
i3Whiteboard 1.17.1
i3Whiteboard 1.17.0
i3Whiteboard 1.16.0
i3Whiteboard 1.18.0
i3Whiteboard 1.14.1
i3Whiteboard 1.14.0
i3Whiteboard 1.12.1
i3Whiteboard 1.11.2
i3Whiteboard 1.11.1
i3Whiteboard 1.10.1
i3Whiteboard 1.10.0
i3Whiteboard 1.9.1
i3Whiteboard 1.9.0
i3Whiteboard 1.8.0
i3Whiteboard 1.7.3
i3Whiteboard 1.7.2
i3 Whiteboard 1.7.0
i3 Whiteboard 1.6.1
i3 Whiteboard 1.6.0
i3Whiteboard 1.22.0
i3Whiteboard 1.23.0
i3Whiteboard 1.23.1

i3FLEX

Product sheets
Instruction Manual

i3CAMERA FHD

Product information i3CAMERA FHD

Manual FHD

i3CAMERA FHD - User Manual EN
i3CAMERA FHD - Handleiding NL
i3CAMERA FHD - Manual de usuario ES
i3CAMERA FHD - Manuel FR
i3CAMERA FHD - Handbuch DE

Product Specifications FHD

i3CAMERA FHD Productsheet - English
i3CAMERA FHD Datenblatt - Deutsch
i3CAMERA FHD Productblad - Nederlands
i3CAMERA FHD Fiche technique - Français
i3CAMERA FHD Ficha de producto - Español
i3CAMERA FHD Scheda tecnica - Italian

CTOUCH Neo

Documentation for Neo

User Manual and Quick Start Guide for Neo
Installation Guide for Neo (Connected To Internet)
RS232 Protocol for Neo
Technical Drawings for Neo
JSON API specification for Neo
CE and UKCA - Neo declaration of Conformity for EU / UK

How to's for Neo

Creating a Sphere connect code for Neo
Configuring Sphere on Neo
AirServer: Rename the device for wireless sharing on Neo
Using the power on / off timer
Remotely manage Neo with Sphere or RS232
Updating Firmware on Neo
Using the Neo whiteboard
Installing the Neo Cable Lock
Wireless screen sharing on Neo with AirServer
Changing favourite apps on the Neo home screen
Changing the startup logo on Neo
Creating a custom boot logo for Neo
Enable / disable the USB ports on Neo
Change the wallpaper on Neo
Enable / Disable Touch control on Neo

FAQ's for Neo

Security Levels on Neo
Network requirements for Neo / AirServer
Fixing delayed 4K wireless sharing via AirPlay on the Neo
Changing the AirServer wallpaper on Neo
Can I install applications on Neo?
Disable PIN code of the Neo settings menu
Barco Clickshare compatibility of Neo
NFC Reader on the Neo: how does it work?
CTOUCH Essentials or Android Upgrade Modules on Neo

Is Neo available with different bezel colors?
Firmware Release Notes for Neo
Does Neo require installing drivers (touch / wireless sharing)?

i3SIXTY 2

Usage Guides and Instructions

RS232 Command Sheet

Release Notes

i3SIXTY-2 1.4.2
i3SIXTY 2 1.5.1

Specifications and Features

Product Brochures
Product Data Sheets
Conformity and Type Approval

Quick Start Guide
Video Tutorials

i3CONNECT Tech Update

i3CONNECT Tech-Update Articles

What's new in i3WHITEBOARD 1.21.0?
What's new in i3RDM 2.7.0?
What's new in i3WHITEBOARD 1.20.0?
Novedades en i3WHITEBOARD 1.20.0
Was gibt es Neues in i3WHITEBOARD 1.20.0?
Quoi de neuf en i3WHITEBOARD 1.20.0?
What's new in i3RDM 2.6.0?
Novedades en i3RDM 2.6.0
Was gibt es Neues in i3RDM 2.6.0?
Quoi de neuf en i3RDM 2.6.0?
Firmware Releases October 7th 2024
What's new in i3RDM 2.5.0?

Software Releases

Chronological Releases Overview

Subscribe to the i3Tech Update newsletter

i3COMPUTER

i3COMPUTER EDLA OPS
i3COMPUTER OPS 12th Gen
i3COMPUTER OPS 11th Gen
i3COMPUTER OPS 10th Gen -x
i3COMPUTER OPS 10th Gen
i3COMPUTER OPS 8th Gen
Manuals OPS with Co-Lab Suite
i3CONNECT OPS Datasheet

CTOUCH Droid OPS Module

i3FLOORSTAND

i3FLOORSTAND - Product Sheets
i3SIXTY Mobile Stand - Manual

Deliveries and Returns

Claim an incomplete delivery
Claim an transport damage
Claim when a delivered product is (DOA) Dead on Arrival

i3SIXTY 3

Specifications and Features

Product Brochures
Specification Data Sheets
Conformity and Type Approval

Usage Instructions and Guides

User Manual (EN)

General Safety Warnings and Precautions
Product Overview
Remote Control - Overview
Installation
Getting Started
Home Interface
Updates
Whiteboarding with i3WHITEBOARD
Wireless Presenting
Device Settings
Screen Maintenance
Type Approval and Conformity Regulations

System Updates: Release Notes

i3SIXTY-3 System Update 1.0.4
i3SIXTY-3 System Update 1.1.0

i3TOUCH PXr

Product Specifications

i3TOUCH PXr Spec Sheet - English
i3TOUCH PXr Productblad - Nederlands
i3TOUCH PXr Datenblatt - Deutsch
i3TOUCH PXr Fiche technique - Français
i3TOUCH PXr Ficha de producto - Español
i3TOUCH PXr Scheda Technica - Italiano

Manual - i3TOUCH PXr

General Safety Precautions
Product Appearance
Installation Guide
Turning On/Off
The i3STUDIO Software suite
Settings
Whiteboarding with i3WHITEBOARD
Browsing
Present
Quick Troubleshooting
Maintenance

Manual - i3TOUCH PXr - PDF format

Manual i3TOUCH PXr - PDF-format

QuickStartGuide i3TOUCH PXr
How-to articles
Video Tutorials
Firmware release notes

Get support
i3CONNECT

Main

i3DOCUMENTATION

i3-Technologies servicedesk portal - customer manual

i3-Technologies servicedesk portal - customer manual - ENG
i3-Technologies portal de servicedesk - manual del cliente - ESP
i3-Technologies servicedesk portail - manuel du client - FR
i3-Technologies servicedesk portal - customer manual - DE
i3-Technologies servicedesk portal - customer manual - NL

i3-Technologies server addresses and ports
I want to register my serialnumber online for extended EDU warranty
i3-Technologies Application Note Cable length 231212
i3-Technologies Application Note i3TOUCH security 231205

i3-Technologies and Google

i3-Technologies and Google EDLA

How to strap boxes onto a pallet

i3RMA TERMS & CONDITIONS

How to claim an incomplete delivery
How to claim transport damage
How to claim DOA with(out) phsysical damage
Advanced replacement terms & conditions

I3INTERACTIVE DISPLAYS

i3TOUCH

i3TOUCH E10

i3TOUCH E10r how to solve "i3Store has stopped" error
i3TOUCH E10 - LICENSE MANAGER certification expired

i3TOUCH EX

i3TOUCH EX How to change the physical keyboard layout
i3TOUCH EX write systemFW without remote controller
i3TOUCH EX How to install apps from "unknown source"
i3TOUCH EX How to clear cache and data from an application
i3TOUCH EX rewrite touchFW and calibrate
i3TOUCH EX How to disable the cast-to feature
i3TOUCH EX How to put custom wallpaper
i3TOUCH E10 / EX Allow .APK installation from unknown sources
i3TOUCH EX motion sensor doesnt work systemFW 3.0.10
i3TOUCH EX systemFW to i3STUDIO 3.0.10 fails via OTA
i3TOUCH EX remove settings password
i3TOUCH EX65 display can have some ghost touches when two EX65 displays are mounted very close together.
I3TOUCH EX How to change your wallpaper
I3TOUCH EX Remove pin code from lock screen and settings
i3TOUCH EX How to test your touch

i3TOUCH E-ONE

i3TOUCH E-ONE write systemFW without remote controller
i3TOUCH E-ONE touch signal test
i3TOUCH E-One & EX How to do a factory reset
i3TOUCH E-ONE check for OTA systemFW update
I3TOUCH ES, EX, and E-One How to connect a bluetooth device
I3TOUCH E-ONE How to activate/deactivate USB Tethering
I3TOUCH E-ONE Remove pin code from lock screen and settings
i3TOUCH E-One How to change your wallpaper
i3TOUCH E-ONE How to enable/disable pixel shift
I3TOUCH E-One How to prepare the Display hotspot to connect i3Allsync transmitters
i3TOUCH E-ONE Choose the start-up option
i3TOUCH E-ONE how to disable Android

i3TOUCH ES

i3TOUCH ES How to do a factory reset
i3TOUCH ES write systemFW without remote controller
i3TOUCH ES How to check touch firmware
i3TOUCH ES How to test your touch
i3TOUCH ES How to update touch firmware
i3TOUCH ES hdmi cec does not work
i3TOUCH ES the volume bar slides automatically back
i3TOUCH ES install .APK file

i3TOUCH P2

i3TOUCH P2 write systemFW without remote controller
i3TOUCH P2 & ULTRA 2.4GHz WiFi network channel support note

i3TOUCH PX

i3TOUCH PX write systemFW without remote controller
i3TOUCH PX How to clear cache and data of Whiteboard/Annotate
i3TOUCH PX How to do a factory reset
i3TOUCH PX How to test the touch on PX
i3TOUCH PX How to upgrade touch firmware on the PX
i3TOUCH PXr / i3SIXTY PRO Rotation tool for Windows
i3TOUCH PX check for OTA systemFW update

i3TOUCH X-ONE

i3TOUCH X-ONE write systemFW without remote controller
i3TOUCH X-ONE how to update touch firmware
i3TOUCH X-ONE How to disable the cast-to feature
i3TOUCH X-ONE How to clear cache and data from an app
i3TOUCH X-ONE / X2 How to test your touch
i3TOUCH X-ONE how to disable Android
i3TOUCH X-ONE How to do a factory reset
i3TOUCH X-ONE Set when you want the OPS to boot up
i3TOUCH X-ONE Clock app has limited functionality
i3TOUCH X-ONE my new device is having issues updating on first boot
i3TOUCH X-ONE how to replace the wifi module
i3TOUCH X-ONE HDMI1 display label does not match HDMI1 input software/remote controller button or RS232 command
i3TOUCH X-ONE How to change the standard browser
i3TOUCH X-ONE How to install an APK through USB stick
i3TOUCH X-ONE check for OTA systemFW update
i3TOUCH X-ONE How to change your wallpaper
i3TOUCH X-One How setup the multifunctional button
i3TOUCH X-ONE how to change your start-up channel
I3TOUCH X-One How to see the software version of an app
I3TOUCH X-ONE How to prepare the Display hotspot to connect i3Allsync transmitters

i3TOUCH X2

i3TOUCH X2 check for OTA systemFW update
i3TOUCH X2 How to clear cache and data from an app
i3TOUCH X2 write systemFW without remote controller
I3TOUCH X2 How to prepare the Display hotspot to connect i3Allsync transmitters
i3TOUCH X2 / X-One How to test your touch

i3TOUCH X3

i3TOUCH X3 write systemFW without remote controller
i3TOUCH X3 first-time boot procedure
i3TOUCH X3 touch test tool
i3TOUCH X3 how to clear the cache and data from an app
i3TOUCH X3 check for OTA systemFW update
i3TOUCH X3 How to do a factory reset
i3TOUCH X3 RS232 commands are not working (anymore)

i3TOUCH ULTRA

i3TOUCH ULTRA write systemFW without remote controller
i3TOUCH ULTRA How to clear cache and data from an app
i3TOUCH ULTRA How to do a factory reset
i3TOUCH ULTRA How to test the touch

How to capture logs with the Logcat Reader app
i3TOUCH EDLA Video conferencing sound settings (Microsoft Teams & Google Meet)
i3TOUCH information about the motion sensor

i3SIXTY

i3SIXTY 1

i3SIXTY 1 (S4300) write system firmware via USB

i3SIXTY 2

i3SIXTY 2 write systemFW without remote controller
i3SIXTY 2 Upgrade camera systemFW
i3SIXTY 2 mobile stand F43-C-2 installation manual
I3SIXTY2 How to calibrate your USB-C camera ports.
I3SIXTY2 How to calibrate your USB-C camera ports (ESP)

i3SIXTY 3

i3SIXTY 3 How to test your touch
i3SIXTY 3 check for OTA systemFW update
I3SIXTY 3 how to clear the cache and data from an app
i3SIXTY 3 write systemFW without remote controller
i3SIXTY3 camera - manually upgrade the camera

i3HUDDLE

i3HUDDLE 3.2.6 installation guide and FAQ

i3DISPLAY

i3APPS Clear cache and data
i3APPS Device has not been registered in our license server.
i3TOUCH how to solve or prevent inacurate touch input
i3TOUCH RS232 / TCP-UDP testing
i3TOUCH how to update the Zoom app
I3TOUCH general How to prepare the Display hotspot to connect i3Allsync transmitters
Cleaning guidelines for your favorite i3TOUCH display

i3WALL X PLUS replace an LED module

i3ALLSYNC

i3ALLSYNC How to pair an Allsync dongle to a display
i3ALLSYNC Touch TX (USB-C & HDMI) MAC address
i3ALLSYNC performance test
i3ALLSYNC connected users not showing as connected users

i3ALLSYNC SOP

1 Connection issue

CASE 1-A TX-RX Connection issue
CASE 1-B Airplay Connection issue
CASE 1-C Google Cast Connection issue (Android device)
CASE 1-D Google Cast Connection issue (Google Chrome)
CASE 1-E HDMI/Type C Tx Connection issue

2 Audio issue

CASE 2-A No audio from i3ALLSYNC android RX after mirroring

3 Touch back issue

CASE 3-A Unable to touch back with i3ALLSYNC MAC TX

4 Pairing issue

CASE 4-A HDMI transmitter / USB-C transmitter

FAQ

How HDMI /Type C Tx pairing works
How to retrieve PMplayer.txt
How to turn on the permission in Mac OS for Google Cast
How to grant permission for touch back on Mac OS
How to Reset the app
Advance Troubleshooting of Airplay

i3ALLSYNC check version
i3ALLSYNC TX45 How to do a firmware upgrade of the hardware transmitter
i3ALLSYNC enable/disable hardware decode
i3ALLSYNC USB-C TX (5ghz) How to do a firmware upgrade of the hardware transmitter
i3ALLSYNC TX46 How to do a firmware upgrade of the hardware transmitter
i3ALLSYNC reinstall Allsync audio drivers

i3CAST-TO

i3CAST-TO How to pair 2 displays with i3Cast-to
I3Allsync How to make an Cast-to connection

i3STUDIO

i3STUDIO provide device info of
i3STUDIO give your device a unique name
i3STUDIO/CONNECT provides device info
i3CONNECT provide device info

i3APPS

i3ANNOTATE

i3ANNOTATE 2.0 what's new
I3ANNOTATE V2 installation conditions - information for system administrators

i3COLAB

i3COLAB How to link MS Whiteboard in Colab/huddle Launcher
i3COLAB 3.2.8 installation guide and FAQ
I3COLAB Changing the conferencing app

i3LEARNHUB

I3LEARNHUB How to create a folder tree

i3STORE

i3STORE make sure apps are up to date

i3RDM

I3RDM How to install an APK trough RDM

3RD PARTY DEVICES

How to change the refresh rate of your external monitor
How to correctly install macOS driver package

i3WHITEBOARD

I3WHITEBOARD check the software version
I3WHITEBOARD The AR tools are not available

i3PERIPHERALS

i3COMPUTER / OPS

i3COMPUTER OPS#10 update bios
i3COMPUTER OPS x07 keeps rebooting in i3TOUCH E10/E10r displays
i3OPS EDLA when starting the conference it appears that the sound and microphone are not working
i3OPS x12UW Winlo64.sys "A driver cannot load on this device"

i3BOARD

i3BOARD the windows calibration is not on point
i3BOARD i dont have touch/bad calibration on my i3boardv06 icw macbook

i3CAMERA

I3CAMERA Pro 4k microphone not working in windows/android

i3FLOORSTAND / LIFT

i3FLOORLIFT doesnt move up/down anymore

i3GLIDE

i3GLIDE Extended installation and balancing instructions

Breadcrumbs

i3-Technologies knowledge
I3INTERACTIVE DISPLAYS
i3TOUCH

On this Page

i3TOUCH X3

i3TOUCH X3 write systemFW without remote controller
i3TOUCH X3 first-time boot procedure
i3TOUCH X3 touch test tool
i3TOUCH X3 how to clear the cache and data from an app
i3TOUCH X3 check for OTA systemFW update
i3TOUCH X3 How to do a factory reset
i3TOUCH X3 RS232 commands are not working (anymore)

Pagination

Previous Page

i3TOUCH X2 / X-One How to test your touch
Next Page

i3TOUCH X3 write systemFW without remote controller

Privacy Statement
Code of Conduct

Copyright i3CONNECT
Powered by Scroll Sites & Atlassian Confluence