Enable Universal Plug and Play (UPnP) for device discovery on your router for AllSync

Universal Plug and Play (UPnP) lets your devices find each other automatically on the same Wi-Fi network. This makes screen sharing, wireless casting, and collaboration a breeze. If your i3CONNECT display or other devices aren’t showing up, UPnP might be switched off on your router. If you’re using a wired connection or your devices are already visible, you don’t need these steps.

Instructions

  1. Check your router’s admin page. Open a browser and enter your router’s IP address (often 192.168.1.1 or 192.168.0.1).

  2. Log in with your admin credentials. If you don’t know these, check your router label or manual.

  3. Find the UPnP settings. Look for a section called “Advanced,” “Network,” or “NAT Forwarding.”

  4. Enable UPnP. Toggle the UPnP setting to “On” or “Enabled.”

  5. Save your changes. Click “Save” or “Apply.”

  6. Restart your router. This helps apply the new settings.

  7. Reconnect your devices. Make sure your i3CONNECT display and other devices are on the same Wi-Fi network.

Troubleshooting

  • If you can’t find UPnP settings, check your router’s manual or the manufacturer’s website.

  • Some routers may call this “multicast” or “device discovery.”

  • If enabling UPnP doesn’t work, your network may have additional restrictions—contact your IT team or i3CONNECT support for help.