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i3TOUCH ES How to update touch firmware

The files you need to download can be found at the bottom of the page

\uD83D\uDCD8 Instructions


  1. Download KTC tool en the touch firmware

  2. Connect you pc with HDMI + USB touch cable to the display

  3. Open KTC tool

    image-20220525-071257.png
  4. Click on “firmware update”

    ES upgrade touch.jpeg
  5. Click on “open firmware”

    ES open firmware.jpeg
  6. Select the right touch firmware file

  7. select fimware.jpg

    Click on “Update”

  8. ES update.jpeg

    When the update is finished restart your display and open KTC tool again

  9. klaar.jpg

    When opening click on “draw test”

  10. ES draw test.jpeg

    in this you draw horizontal and vertical lines


During touch firmware update, do not touch the display


If you still experience problems after the update, please film the “draw test” and take a picture of the “touch device info” page


https://i3group.atlassian.net/wiki/s/1656043409/6452/70003abf8eb80cb307f7204a0b69edd7a268968c/_/images/icons/emoticons/star_blue.png Files

Choose the correct size of you display. Find out reading the serialnumber. For example i3TES75XXXXXXX is 75 inch.

Display size

Touch Firmware

75inch

Touch firmware ES 75inch

86inch

Touch firmware ES 86inch

98inch

Touch firmware ES 98inch

KTC tool

KTC tool