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i3TOUCH PX How to upgrade touch firmware on the PX


\uD83D\uDCD8 Instructions

  1. Download the touch upgrade tool according to your display size, more information is at the bottom of the page

  2. Open the program WDT8652_Ptool_2010 which can be found in WIN8 folder

    image-20220715-102932.png


  3. Connect your computer to the display with the HDMI + USB A-B cable for touch or USB-C-C cable.

  4. Please check when you get the message that the device is connected and press “START”

    image-20220811-122229.png

  5. When the upgrade is done you may close this upgrade tool

    image-20220715-103317.png


Do not interrupt the touch test process in any way:

  • Do not touch the i3TOUCH display (due to potential touch recalibration)

  • Do not disconnect the i3TOUCH from power.

  • Do not pull out the cables


Choose the correct size of your display. Find out by reading the serial number. For example, i3TPX75XXXXXXX is 75 inches.

Ask your i3agent which one fits your device.

Display size

r0078S

r0092S KT2

serialnumber i3TPX##0A00001 - i3TPX##0A18999

r0092S KT3

serialnumber i3TPX##0A19001 or higher

55 inch

PX55r  

PX55r

PX55r

65 inch

Px65  

PX65r

PX65r

75 inch

PX75  

PX75

PX75

86 inch

PX86  

PX86

PX86


After the touch upgrade, we recommend testing it again.

The touch test tool can be found on this website
https://i3group.atlassian.net/servicedesk/customer/kb/view/926810135