Breadcrumbs

i3TOUCH PX How to test the touch on PX


\uD83D\uDCD8 Instructions


  1. Download the touch test tool according to your display size, more information is at the bottom of the page

  2. Open the program WDT8652_Ptool_2010 which can be found in WIN8 folder

    image-20220715-095703.png


  3. Connect your computer to the display with the HDMI and a USB A to B cable for touch registration.

  4. Please check when you get the message that the device is connected and check the box “test fail will continue” and press “START”

    image-20220715-100743.png


  5. Enter the serial number of the display

    image-20220715-100918.png


  6. After this test, you may have 2 results

    Pass

    image-20220715-101052.png

    Not Pass

    image-20220715-101344.png


    If the test has failed, please take a picture and save the text in a .txt file with the serial number as file name and send it to your service point.


Do not interrupt the touch test process in any way:

  • Do not touch the i3TOUCH display (due to potential touch recalibration)

  • Do not disconnect the i3TOUCH from power.

  • Do not pull out the cables


Choose the correct size of your display. Find out by reading the serial number. For example, i3TPX75XXXXXXX is 75 inches.

Ask your i3agent which one fits your device.

Display Size

Touch test-tool touchFW r0078S

Touch test-tool touchFW r0092S kt2

serialnumber i3TPX##0A00001 - i3TPX##0A18999

Touch test-tool touchFW r0092S kt3

serialnumber i3TPX##0A19001 or higher

55 inch

PX55r  

PX55r

PX55r

65 inch

PX65 

PX65r

PX65r

75 inch

PX75  

n/a

PX75

86 inch

PX86  

PX86

PX86

In case the touch firmware is not up to date, on this website you will find how to upgrade it
https://i3group.atlassian.net/servicedesk/customer/kb/view/926318679