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i3TOUCH X2 write systemFW without remote controller

When you cannot enter the debug menu, and you need to rewrite the systemFW.


Make sure all 3rd party devices are disconnected before you continue

8.1 systemFW Power button method

STEP1: Prepare a USB 2.0 drive and format it with FAT32, copy the .IMG file to the root folder of USB drive

i3TOUCH X265 / X275 / X286

v1.0.7 [Oct 2023]

v1.0.11 [Nov 2023]

v2.0.0 [Apr 2024]

v2.0.2 [Sep 2024]

v2.2.0 [Feb 2025]

v1.0.7

v1.0.11

v2.0.0

v2.0.2

v2.2.0

i3TOUCH X298

v1.0.7 (Oct 2023)

v2.0.0 (Sept 2024)

v2.2.0 (Mar 2025)

v1.0.7

v2.0.0

v2.2.0


image-20240822-082111.png


Make sure that there are no other files and folders on the USB stick besides the file mentioned above.


STEP2: Make sure the IFP is switched off. Connect the USB drive to rear Android USB port. When are in front of the display, the usb port is in the bottom-bottom left corner.

image-20240527-083345.png

STEP3: Press and hold the power button of the IFP. Then flip the power switch ON (at the back of the IFP).

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STEP4: The upgrading process starts. Don’t let go of the power button until you see not only the Android robot, but also this progress bar beneath it:

Screenshot 2024-08-27 102339.jpg


STEP5: Wait until the process is finished and the display reboots. The first boot will take longer than usual, but this is normal.


When you dont see any image on the display or via HDMI out while rewriting the systemFW, please wait. You can see the statusLED blinking slowly until reboot. This takes about 5mins. After reboot you will have image. The device will reboot a second time with image. Dont interrupt the procedure until you are in the wizard. The entire process takes max 10mins.





After the manual installation, the display is always recognised as an X2-65, but here we will explain how to change the Model type to the correct model type.

STEP1: Download the correct model type according to the display size

65” display

75” display

86” display

98” display

X2-65 Model type

X2-75 Model type

X2-86 Model type

X2-98 model type

(only use when you see a doubled image with separation in the center)

image-20250210-100954.png


STEP2: After downloading, place the .IMG file in the root folder of a USB 2.0 drive

STEP3: Plug the USB 2.0 drive into the Android USB port at the bottom of the display

STEP4: After inserting the USB drive, the display will automatically reboot after which the model type will be adjusted.

 

a SECOND reboot is required
(first one gets triggered automatically, second one has to be done manually)