Troubleshooting: General topics
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Debug a display that appears to be malfunctioning -
Update system firmware via USB without remote -
Find the serial number on your display or software -
Find firmware version using 'device info' on the display - i3CONNECT / i3-TECHNOLOGIES (i3TOUCH) -
Test RS232 and TCP-UDP control boxes and cables connected to i3CONNECT displays -
Change the refresh rate of your Windows device when connected to the display -
Capturing logs and support information for bug fixing -
Policy on defective pixels on an i3CONNECT display
Troubleshooting: By Product
i3CONNECT displays
i3-TECHNOLOGIES displays
Troubleshooting for i3TOUCH X3
Troubleshooting for i3TOUCH E-ONE
CTOUCH displays