Solve a problem (Troubleshoot) Troubleshooting: General topics How to find the Serial number Download an Android bug report Policy on defective pixels on an i3CONNECT Display A (Google) app I downloaded isn't working expected Which server addresses / ports should be whitelisted Firewall ports that need to be open How Android detects portals and connectivity Troubleshooting: By Product Troubleshooting for Aspen 4 Troubleshooting for Elm 2 Troubleshooting for i3TOUCH X3 Troubleshooting for i3TOUCH E-ONE FAQ's for Riva R2 FAQs for Riva D2 FAQ's for Riva 1 FAQ's for Neo