Make sure your profile language is set to the language you wish to use upon first login on https://support.i3-connect.com/ . Not doing this may encourage your browser to do the translations which will be in conflict with our ticketing system. This will result in incorrectly worded forms options.
Instructions
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Go to the portal via https://support.i3-connect.com/
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In the top right corner press on the circle with a person inside (may also be you’re profile image)
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Press on Account
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Under Language and time zone, select the language you wish to use
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Press Save
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Click on the Profile button at the top left of the page.
