Breadcrumbs

Creating an account for i3CONNECT Support

Access our ticketing system via your mobile browser in desktop mode to create a request.

An account is advised, but not mandatory, to access the i3CONNECT Support portal.

Advantages

  • Unique reference number (SR-###) to track your different tickets

  • Get email notifications on changes

  • Share the progress with your team

  • Always keep a good overview

  • Add attachments

Instructions: Create an account

  1. Go to the portal via https://support.i3-connect.com/

  2. At the top right corner you will see a Log in button, press that.

  3. You will be asked to login or create an account. Enter in the email address you already used when entering in your ticket. If you have not made a ticket yet, feel free to use any other email.

  4. Press Next

    Screenshot 2026-01-12 at 11.15.49.png


  5. In the next window, you may see:

    1. A green Sign up button (if your email has not been seen before). Press on this.

    2. or a Continue button (if your email is known) In the second situation, press on the “Create Password” link at the bottom of the box.

      Screenshot 2026-01-12 at 11.22.38.png


  6. You will get an email sent to you to create your password.