A custom background image (wallpaper) allows you to personalise your i3CONNECT display to match your classroom, office branding, or specific meeting needs. You can update the wallpaper directly on the screen using a USB drive or remotely change it through i3CONNECT Cortex.
Before you start
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Ensure your image is in JPG or PNG format.
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If updating directly on the screen, have a USB storage device ready with the image file.
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If using Cortex, ensure you have access as a Cortex user to that display; check with your admin.
Updating the background on-screen via USB
Use this method to quickly change the background on a single display.
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Insert the USB drive containing your image into one of the available USB ports on the i3CONNECT display.
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Open the Settings app from the i3CONNECT Studio home screen.
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Navigate to General and select Behavior and appearance.
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Select Wallpaper to open the background settings.
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Tap the upload icon (or "+" button) and browse to your USB drive to select the image.
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Select the uploaded image from the library and tap Save to apply it as your new background.
Updating the background remotely via Cortex
Use this method to update one or many displays at once from your computer.
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Log in to i3CONNECT Cortex and
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Select a device, configuration or a device group from the sidebar.
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Click the Settings button on the device details page to open the settings modal.
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Navigate to General > Behavior and appearance > Wallpaper.
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Upload your image by dragging and dropping the file into the upload dialog or by clicking the upload command.
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Select the wallpaper from your global library.
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Click Save to send the command to the display. The background will update immediately on the selected devices.
i3CONNECT Wallpapers
These are the default wallpapers used in Studio if you wish to use them elsewhere. Click on them to enlarge and then you can download them.
Troubleshooting
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USB not detected: Ensure the USB port is enabled in the Admin settings. Some managed devices may have USB ports disabled for security.
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Image not appearing in Cortex: Wallpapers uploaded in the settings menu are global. If an image doesn't appear, try refreshing the data using the Refresh Data button at the top right of the Cortex dashboard.
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Persistent vs. Default: Remember that Custom wallpapers are persistent and will remain even if you change the Studio theme. Default wallpapers will automatically change whenever you switch themes.
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Managed restrictions: If you cannot change the wallpaper, your device may be restricted by a Cortex configuration profile. Contact your IT administrator to request a change.