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Migrate content to your new i3CONNECT touchscreen

The easiest way to move your work from an old interactive display to a new one is by using cloud storage. By saving your documents, images, and whiteboard sessions to a folder on Google Drive or OneDrive, you can access them instantly on your new i3CONNECT display through the integrated Studio interface.

Before you start

  • Ensure you have an active Google or Microsoft account.

  • Verify that your current display is connected to the internet.

  • Create a dedicated folder in your cloud storage (e.g., "Touch Display Backup") to keep your files organized. Add folders inside this folder as needed.

Instructions

  1. Save files from your current display.

    • Open the files or whiteboard sessions you wish to keep.

    • Use the Export or Save As function to upload them to your Google Drive or OneDrive.

    • If your current display does not support direct cloud saving, save the files to a USB drive first, then upload them to your cloud account via a computer.

  2. Export non-i3 whiteboard files as PDFs: To keep these notes, export them as a PDF or Image (PNG/JPG) before saving them to your cloud folder.

Whiteboard files created on non-i3CONNECT displays (such as older legacy boards or other brands) use different file formats and cannot be opened directly in i3CONNECT Whiteboard.

  1. Connect your new display to the cloud.

    • On your new i3CONNECT display, open the Files app or the Whiteboard app.

    • Select Add cloud storage from the menu.

    • Choose Google Drive or OneDrive and follow the on-screen prompts to sign in (you may need to scan a QR code with your phone).

  1. Access your data.

    • Once connected, your "Display Backup" folder will appear in the file explorer.

    • You can now open your PDFs, images, and compatible files directly on the screen.

Troubleshooting

  • Files not appearing: Ensure you are logged into the same account on both the display and your computer. Check your internet connection.

  • Cannot edit old whiteboard files: If you forgot to export a whiteboard as a PDF, you will not be able to open the raw file on the new display. You must return to the original device (or a compatible software) to export it as a universal format like PDF.

  • Connection errors: If the cloud login fails, ensure your IT department has not blocked third-party app permissions for Google Drive or OneDrive.