Fix Miracast connection issues on a X-ONE
Miracast on the X-ONE platform has a few limits that can block discovery or cause unstable connections. Use this article if your transmitting (TX) device can’t find the X-ONE, can’t connect, or the connection keeps dropping. This article is not useful for issues caused by your TX device’s Miracast support or by a 5 GHz-only network setup. By the end, your X-ONE should be discoverable and connect reliably over Miracast. If it still does not work after these steps, reboot the X-ONE and contact support.
Miracast P2P on X-ONE supports 2.4 GHz only. 5 GHz P2P is not supported.
Before you start
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Make sure you have access to a 2.4 GHz Wi-Fi router / access point (AP).
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Make sure you can access Wi-Fi settings and Hotspot settings on the X-ONE.
Instructions
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Turn off Hotspot on the X-ONE.
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Turn on Wi-Fi on the X-ONE.
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Connect the X-ONE to a 2.4 GHz router / AP.
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On the TX device, scan for Miracast devices again.
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Select the X-ONE and establish the Miracast connection.
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If the issue still occurs, reboot the X-ONE and test again.
Troubleshooting
Miracast discovery, connection, or stability issues
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Cause: Miracast P2P is operating on an unavailable 5 GHz path.
Fix: Connect the X-ONE to a 2.4 GHz router / AP before trying Miracast again.
Miracast connection fails to establish
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Cause: Hotspot and Miracast P2P can’t run at the same time on X-ONE.
Fix: Turn off Hotspot, then retry Miracast.
TX device still cannot discover or connect
If you have confirmed all of the following:
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Hotspot is turned off
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X-ONE is connected to a 2.4 GHz router / AP
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The TX device still cannot discover or connect after scanning again
Then reboot the X-ONE and try again.
Confirm the X-ONE is connected to 2.4 GHz Wi‑Fi
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Open Wi‑Fi settings on the X-ONE.
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Check the Wi‑Fi connection details.
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Confirm the current Wi‑Fi band is 2.4 GHz.