If your delivery arrives incomplete, damaged in transit, or with a product that’s dead on arrival, report it as soon as possible and include clear photos of the shipment label, the packaging, and the issue so we can sort it quickly.
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Claim an incomplete delivery -
Claim damage during transport -
Claim when a delivered product is (DOA) Dead on Arrival -
Replacement, return display / device for repairs after failure - RMA (Return Merchandise Authorisation) -
Returns: Strapping boxes onto a pallet -
Warranty Coverage and Chargeable On-Site Intervention Conditions