How to use WiFi certificates

Depending on your IT network requirements, you may wish to install network certificates on your display. This is possible through the backend Android settings. Please review those here:

Before you start

  • Prepare a USB stick (SanDisk brand recommended, formatted to FAT32).

  • Ensure the certificate file is saved to the root directory of the USB stick.

Instructions

  1. Insert the USB stick containing your certificate into one of the available USB ports on the display.

  2. Open the Advanced Android settings and navigate to the Add network menu.

    image-20250903-135824.png


  3. Enter the SSID (Network name) for your connection.

  4. Select the Security type (e.g., WPA3-Enterprise) and set the EAP method and Phase 2 authentication as required by your IT department.

  5. Tap on CA certificate where it says "Please select."

  6. Select Install certificates from the dropdown menu that appears.

    image-20250903-135936.png


  7. Locate and select your certificate file from the USB drive to complete the installation.

  8. Enter your Identity and other required credentials to finish the network setup.

    image-20250903-140013.png

Troubleshooting

  • Certificate not recognized: Ensure the USB stick is formatted to FAT32. The display may not read NTFS or exFAT drives.

  • Connection failed: Double-check that the "Phase 2 authentication" matches your server settings (e.g., MSCHAPV2).

  • Hidden Networks: If your SSID is not broadcasted, ensure you change the Hidden network toggle to Yes.