Cortex users

Cortex allows you to manage your devices with multiple administrators. This can be setup from the cortex users page. There, you can determine the user roles and device access, allowing you to provide access on multiple levels.

image-20260330-113014.png

Cortex user overview

The cortex users overview shows all users that have access to your organization. Apart from the user details like name and email address, the overview also shows the user’s role and last date of activity. This allows you to gauge who has which level of access, and whether they actually use their account.

Adding or editing users

To add a new user to your organization, you can use the plus button on the top right. To edit an existing user, use the actions menu on the far right of the specific users. Both actions will open the user details dialog below.

image-20260330-114132.png

This dialog can be used to enter or adjust the user’s details and setting their access role. When you add a new user, they will receive an email invitation to join your organization. They can then login to Cortex to automatically accept the invite and complete their account. The table below describes all user values and settings, as well as their purpose.

Value / Setting

Purpose

First Name

Used to identify the user within the platform.

Last Name

Used to identify the user within the platform.

Email

Used to send the invitation email and loggin into the Cortex platform.

Role

This is used to determine the user's access level within Cortex.

Company Administrators have full access to your Cortex organization, including all devices, users, and billing information.

Device Administrators only have access to some / all devices, but not to user accounts and billing information.

Read Only Users have device administrators without editing rights. They cannot make any changes within the platform.

Access all Devices

When enabled, the user can access all devices within the Cortex organization.

When disabled, the user can only access devices within their assigned device groups.

Access all Organizations

When enabled, the user can access all external organizations linked to your Cortex organization.

When disabled, the user can only access external organizations that are specifically assigned to them.

Device and organization access

You can set and limit the access to devices and external organizations for each user in your organization. When the access-all options described above are not used, the ‘device groups’ and ‘organizations’ tabs in the user dialog can be used to set specific access.

Device Groups

image-20260330-115712.png

The device groups tab can be used to assign specific device groups to the user. They will only be able to access devices that are part of these groups.

Organizations

image-20260330-115717.png

The organizations tab can be used to only give this user access to specific organizations. You can learn more about organizations below.

Organizations in Cortex