Must be purchased together with product. Cannot be purchased afterwards.
Heartbeat Life is an optional warranty and Android update extension package for i3CONNECT Aspen 4 and Elm 2 interactive touchscreens. Heartbeat Life is designed for organizations that want to maximize the lifespan, security, and sustainability of their touchscreens, without the hassle of frequent replacements.
This article is for IT managers, facilities teams, and purchasing decision-makers considering long-term protection and support. If you’re unsure whether your device qualifies, or you need help activating Heartbeat Life, contact your reseller or i3CONNECT support.
What’s included with Heartbeat Life?
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Up to 10 years of extended warranty for your Aspen 4 or Elm 2 touchscreen (including the standard 2-year warranty).
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Android firmware and OS updates: your device stays secure, uniform, and up-to-date.
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OS upgrades, even via hardware modules: ensuring your touchscreen is always supported.
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Continuously adds new functionalities: your display evolves with your needs.
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You make a sustainability impact: reduce CO2 emissions and e-waste by extending device life, saving money and the planet.
Request heartbeat from your AV partner when purchasing the display. For more details, visit the official Heartbeat Life page:
https://i3-connect.com/i3connect-heartbeat-life
Good to know
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Heartbeat Life is only available for i3CONNECT Aspen 4 and Elm 2 models.
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Heartbeat Life must be bought with the display
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Heartbeat Life includes your display’s registration.
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Heartbeat Life may not be available for you if:
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you did not buy it with your display
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you have a different i3CONNECT model
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Troubleshooting
Need help with activation? Reach out to i3CONNECT support or your reseller for assistance.