Check the software version in i3WHITEBOARD
Need to know which version of i3WHITEBOARD you’re running? This quick guide shows you how to check your software version. If you’re not using i3WHITEBOARD or are looking for version info on a different app, check the relevant product’s instructions instead.
By the end of these steps, you’ll know exactly which version of i3WHITEBOARD is installed on your device. If you can’t find the version or the app won’t open, reach out to i3CONNECT support.
Before you start
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Make sure i3WHITEBOARD is installed and accessible on your i3CONNECT display.
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You’ll need access to the display’s main menu.
Instructions
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Open i3WHITEBOARD.
Tap the i3WHITEBOARD icon from your display’s home screen or app launcher. -
Access the main menu.
Look for the menu icon (usually at the top left of the screen) and tap it. -
Find the “About” or “Info” section.
In the menu, scroll to and select “About,” “Info,” or a similar option. -
Check the version number.
The software version will be displayed here—typically as a number like “1.23.0”.
Troubleshooting
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Can’t find the version?
Make sure you’re in the correct menu. If the “About” or “Info” section is missing, try restarting the app or the display. -
App won’t open or crashes?
Restart your display. If the issue persists, contact i3CONNECT support. -
Looking for another app’s version?
These steps are specific to i3WHITEBOARD. For other apps, refer to their own instructions.