Extended installation and balancing instructions

This article is for installers and technicians who need advanced guidance on installing and balancing the i3GLIDE height-adjustable mount for interactive displays. Use this guide if you need more detail than the standard user manual provides, or if you’re troubleshooting balancing issues with the counterweights. This article is not intended for end users or for basic installation—refer to the standard user manual for those scenarios.

By following these steps, your i3GLIDE system should move smoothly with minimal force, meeting EN14434 safety standards. If the system remains difficult to move after adjustments, contact i3CONNECT support.

Before you start

• Ensure you have the i3GLIDE installation manual and all supplied balancing weights.

• Have a digital hanging scale or five 2L bottles of water for force testing.

• Installation should be performed by two people with experience mounting heavy displays.

Instructions

1. Use the balancing weights to fine-tune movement. Not all weights may be needed—adjust for user preference and display weight.

2. The i3GLIDE uses a double pulley system to reduce the force needed to move the display.

3. Expect higher force to start movement (initial inertia). Interactive displays are much heavier than traditional whiteboards.

4. The initial force to start movement should be about 100N, dropping to 30N or less once moving. EN14434 allows up to 105N by hand. If force exceeds this, the installation needs correction.

5. For precise measurement, use a calibrated force gauge. For a quick check, attach five 2L water bottles to the handle—if the display moves down and up with similar effort, it’s roughly within spec.

6. If excessive force is needed, check installation alignment:

   • Ensure columns are perfectly vertical and parallel in both planes.

   • Columns must be at the correct distance apart.

   • Loosen fixtures and brackets, move the display up and down, and retighten if movement improves.

7. Check the frame is parallel by measuring diagonals—they should match within 1.5mm. Adjust if needed.

Troubleshooting

• If the display is hard to move, recheck column alignment and frame parallelism.

• If force remains above 105N, do not use the system—contact i3CONNECT support.

• Unusual noises or rough movement may indicate a mechanical issue; inspect guide wheels and bearings.