The conferencing software does not find the i3CAMERA’s camera, or microphone?
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Verify that the USB cable is properly connected to the PC.
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Upon first connection to the PC, the Operating System may first install missing HID drivers. Please wait until finished and the Operating System notifies you that the device is ready for use.
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Verify that the PC’s operating system has properly detected and activated the camera in the device manager.
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Look for any camera settings in your conferencing software. A laptop may initially prefer to use an integrated webcam. Most software should have settings to select the camera input source.
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Verify that the camera’s video output is not disabled, and that the microphones are not muted. (see remote control).