Test touch signals on i3TOUCH PX

Quick test

1. Verify that the USB cable is properly connected to the computer. And that the length of the USB cable does not exceed 5 meter without USB amplifier / hub.

2. Verify that the computer hardware and operating system supports touch screen operation

   1. (Windows 7 or earlier does not support HID touch screens).

   2. (Some MacBooks do not support HID touch screens).

   3. (Older Linux kernels do not support HID touch screens).

Instructions

1. Download the touch test tool according to your display size, more information is at the bottom of the page
   

2. Open the program WDT8652_Ptool_2010 which can be found in WIN8 folder

   

   
   

3. Connect your computer to the display with the HDMI and a USB A to B cable for touch registration.
   

4. Please check when you get the message that the device is connected and check the box “test fail will continue” and press “START”

   

   
   

5. Enter the serial number of the display

   

   
   

6. After this test, you may have 2 results

   Pass

   

   Not Pass

   

   
   If the test has failed, please take a picture and save the text in a .txt file with the serial number as file name and send it to your service point.

Choose the correct size of your display. Find out by reading the serial number. For example, i3TPX75XXXXXXX is 75 inches.